Installation & Setup
The Pulse 2 installation and setup service includes:
- auditing your infrastructure and your business process before the installation phase
- an ITIL compliant installation process
- a specific configuration tailored to your needs.
Training and skills acquisition
The Pulse 2 services offer training sessions aimed at mastering the various aspects of the solution and adapted for the users' needs.
Installation in your systems is guaranteed by our team and fully configured in about 2 days.
The data integrity is guaranteed as soon as the Pulse instance is operational and all acros the Pulse operational lifecycle inside your system.
As a complement to the installation and in order to bring you peace of mind the Pulse team is available in case of questions and requests about Pulse for your organisation.
Depending on the support level contract the initial response time may be provided in the next four hours.
You may at any time improve your skills in the use and management of Pulse and become a Pulse certified user by choosing an assistance contract.
Our experts can provide your organisation with custom development services in order to tailor the Pulse featureset to your infrastructure and according to your needs.